FREQUENTLY ASKED QUESTIONS
(click on the question for the answer)
ACCOUNT/ LOGIN QUESTIONS
SYSTEM REQUIREMENTS QUESTIONS
ACCOUNT/ LOGIN ANSWERS
I am a parent, how do I get a login for myCONNECT and MyPLAN?
An informational letter with a new user account name and password was sent to all parents of secondary students (grades 6-12). If you did not receive this letter, have misplaced it, or if you are a parent of a new student enrolled after start of school, contact your child(ren)'s school.
I am a student, how do I get a login for myCONNECT and MyPLAN?
Student accounts are made automatically with student ID numbers for the username and a default password. The username and password you use for logging in at school is the same for MyCONNECT and MyPLAN Portal.
Students please note: When you reset your District password at school and answer your challenge questions, you are also changing your myCONNECT and MyPLAN password! To reset your password, go to https://password.powayusd.com
I cannot remember my parent account password; what do I do?
Go to https://password.powayusd.com and follow the instructions.
How can I get my student's GRID Code?
Students can ask any of their classroom teachers for this information OR parents can access the information from the MyPLAN Portal.
I have several children in the Poway School District. Why did I only receive one login?
This account enables parents to view all their children's information under one login through myCONNECT or MyPLAN Portal.
SYSTEM REQUIREMENTS ANSWERS
What browser should I use?
Preferred Browsers ~ IE, Firefox, Chrome, Safari 5. Please keep your browser current.
Do I need Pop-up Blockers disabled?
Yes, Pop-Up Blockers need to be disabled
Do I need a Java plugin?
Yes, you need JAVA plugins ~ Please visit this site to confirm you have what is needed: http://www.java.com
What System Requirements do I need for MyPlan?
A system check is provided on the login page. Here is the direct link: https://myplan.powayusd.com/apps/systemCheck/systemCheck.jsp