Frequently Asked Questions (FAQs)

FREQUENTLY ASKED QUESTIONS
(click on the question for the answer)


ACCOUNT/ LOGIN QUESTIONS

SYSTEM REQUIREMENTS QUESTIONS


ACCOUNT/ LOGIN ANSWERS


I am a parent, how do I get a login for myCONNECT and MyPLAN?

An informational letter with a new user account name and password was sent to all parents of secondary students (grades 6-12). If you did not receive this letter, have misplaced it, or if you are a parent of a new student enrolled after start of school, contact your child(ren)'s school. 

I am a student, how do I get a login for myCONNECT and MyPLAN?

Student accounts are made automatically with student ID numbers for the username and a default password. The username and password you use for logging in at school is the same for MyCONNECT and MyPLAN Portal.

Students please note: When you reset your District password at school and answer your challenge questions, you are also changing your myCONNECT and MyPLAN password! To reset your password, go to https://password.powayusd.com

I cannot remember my parent account password; what do I do?

Go to https://password.powayusd.com and follow the instructions.

How can I get my student's GRID Code?

Students can ask any of their classroom teachers for this information OR parents can access the information from the MyPLAN Portal.

I have several children in the Poway School District. Why did I only receive one login?

This account enables parents to view all their children's information under one login through myCONNECT or MyPLAN Portal.


SYSTEM REQUIREMENTS ANSWERS


What browser should I use?

Preferred Browsers ~ IE, Firefox, Chrome, Safari 5. Please keep your browser current.

Do I need Pop-up Blockers disabled?

Yes, Pop-Up Blockers need to be disabled 

Do I need a Java plugin?

Yes, you need JAVA plugins ~ Please visit this site to confirm you have what is needed:  http://www.java.com

What System Requirements do I need for MyPlan?

A system check is provided on the login page. Here is the direct link: https://myplan.powayusd.com/apps/systemCheck/systemCheck.jsp

The Poway Unified School District (PUSD) is an equal opportunity employer/program and is committed to an active Nondiscrimination Program. PUSD prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, nationality, immigration status, ethnicity, ethnic group identification, age, religion, marital or parental status, physical or mental ability, sex, sexual orientation, gender, gender identity, or gender expression or association with a person or a group with one or more of these actual or perceived characteristics. For more information, please contact: Title IX/Equity Compliance Officer, James Jimenez, Associate Superintendent of Personnel Support Services, Poway Unified School District, 15250 Avenue of Science, San Diego, CA 92128, 1-858-521-2800, extension 2761, jjimenez@powayusd.com

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POWAY UNIFIED SCHOOL DISTRICT | 15250 Avenue of Science, San Diego, CA 92128 | (858) 521-2800