Technology Support


Email us if you need support.
pusdithelp@powayusd.com
 

Tech Help:  Here are some tips that may help with some of your tech challenges:

1.     Zoom

a.      We have noticed that some students have a hard time getting into Zoom because someone else is logged in on their computer.  Make sure no one else is logged in on that computer in any application.  This helped a lot of people.

b.     We have some new teachers and some of their computer settings are still being updated by the district.  If you can’t find a Homeroom Zoom link and you have that teacher during another class, go to that class and try that Zoom link.

c.      Zoom Version: Make sure you have the most updated version of Zoom on your computer.  This link should help getting upgrades:

2.     Canvas Notifications: Are you getting too many emails from Canvas?  Here’s a PDF to help you change your notifications:

3.     PUSD Resources: Poway Unified School District has many resources to help families with technology.  Here are links to those resources:

1.     Parent Resources

2.     Canvas for Parents

3.     pusdithelp@powayusd.com if you need assistance with Canvas, MyPLAN, Zoom, or  Chromebooks.

4.     Internet Access: We understand that some families could use some resources for affordable internet at home.  

  1. COX Connect 2 Compete for qualifying families
  2. Spectrum Internet Assist for qualifying families    
  3. AT&T Access program for qualifying families.

If these three programs don’t meet your needs for affordable internet connectivity, please email our Assistant Principal Ryan Keller at rkeller@powayusd.com with more details on your situation.

 

If you require additional support, please contact Mr. Ryan Keller (assistant principal) at 858-484-1300.

It is the goal of the Poway Unified School District that this website is accessible to all users. You can view our accessibility statement here.  Please contact our Web Administrator for any accessibility issues at webmaster@powayusd.com.

The Poway Unified School District (PUSD) is an equal opportunity employer/program and is committed to an active Nondiscrimination Program. PUSD prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, nationality, immigration status, ethnicity, ethnic group identification, age, religion, marital or parental status, physical or mental ability, sex, sexual orientation, gender, gender identity, or gender expression or association with a person or a group with one or more of these actual or perceived characteristics. For more information, please contact: Title IX/Equity Compliance Officer, James Jimenez, Associate Superintendent of Personnel Support Services, Poway Unified School District, 15250 Avenue of Science, San Diego, CA 92128, 1-858-521-2800, extension 2121, jjimenez@powayusd.com. For students, you may contact Title IX Coordinator Jamie Dayhoff, Director of Attendance and Discipline, Poway Unified School District, 1-858-521-2840, jdayhoff@powayusd.com

Poway Unified School District, 15250 Avenue of Science, San Diego, CA 92128-3406